Akros
EventsA500PAM

Catalyst event

Bank of America Corp (BAC)

From Akros U.S. Large Cap 500 Protective Allocation Monthly Index (A500PAM)

Bank of America added generative-AI capabilities to EricaAssist, its employee service tool used by more than 18,000 customer-service representatives.

Korean translation

뱅크오브아메리카는 1만8천 명 이상의 고객서비스 담당자가 사용하는 직원 지원 도구 EricaAssist에 생성형 AI 기능을 추가함.